Colony One Auto Testimonials
Sam - 10/15/2011
It was very quick service in the time they promised. They were prompt in letting me know exactly what was wrong. They have always been excellent, honest and understanding with me, couldn't ever think of parting with Colony One Auto Center.
Greg & Jackie - 09/29/2011
Love the people and the service is the BEST. Wouldn't use anyone else for our vehicles!
David & Martha - 8/25/2011
Once again your service was outstanding. To replace our NTB year old battery at no cost because they didn't have a replacement in stock is above and beyond any expectation. Thank you not only for the Interstate replacement but for educating me as to the superiority and availability of that battery. I feel safer knowing how you took care of everything.
Sonya - 09/09/2010
As always my vehicles are in good hands with Colony One Automotive Shop! It's like bringing them home to Dad to work on, and trust that the work is done to the best of their ability! Thanks for always being so dependable and reliable no matter the circumstances! Number one fan! Sonya :)
David & Jennifer - 02/25/2010
I came into the shop wanting a solution to the noise in my car's front end. I inquired if there would be a charge if there was nothing wrong and was told that if a technician looked at the car...I have to pay for that time. Gary offered to drive the car and give his opinion. It turned out to be nothing and saved me some money...Thanks
Garry - 01/07/2010
I do a lot of my own maintenance and repairs, but when I hit a roadblock I always turn to ya'll. You always hit it DEAD ON! We never have to revisit the same problem twice. My vehicles are always returned clean. I really appreciate having a shop like yours available and quality people like ya'll to deal with. It sure does make the medicine go down easier. Happy New Year to all and THANKS for being there.
Yolonda & Rudy - 09/10/2009
Rod,
Thanks for always taking care of our family's vehicles. I always feel confident with the work your shop does and appreciate the courteous staff. I would especially like to mention Gary Pretzsch. Gary has always treated us with the courtesy and respect that comes with being a long time customer and we appreciate his professionalism. He is correct with his estimates, points out problem areas and works with me when I pose a technical question. Your Dad would be proud of the standards you uphold. Keep up the great work and we'll keep coming back.
Brian - 08/19/2009
In this day and age it is so rare to find anyone who provides quality customer service, or any service for that matter. Somehow, Colony One has managed to hire, train and retain an entire team that is polite, efficient and knowledgeable. I have interacted with many people at Colony One and observed countless interactions with other clients. It doesn't seem to matter if it is one of the mechanics or a Service Manager, you guys just handle yourselves very well and make the experience of spending money to fix my cars more pleasant. Don't get me started on Gary and Cory. Those two could keep me coming to your shop just based on the experience in the front waiting room. There are many people who place a high value on all the areas where you excel. I have referred many friends to your shop. They don't understand why I am so enthusiastic about an auto repair shop. Admittedly, it does sound strange. Once they visit you they understand. I hope you realize how vastly better you are than other shops. It is obvious that you focus on the customer experience and it is appreciated. At the end of the day, you guys repair cars just like the 50 other shops I pass as I drive 15+ miles to visit you. The key to success, which you guys have figured out, is how to differentiate yourselves from the others. You have done this on all levels which is absolutely why I reward you with all of my business. Thank you!!!
Beth & Jeff - 03/06/2008
Hey Rick, Rod and the rest of the team,
I feel like Colony One Auto is my personal auto service, like you work just for me, every time I go in. You guys always go way over the top in providing real service and true value for my dollar. I would never even consider using another facility for my auto service needs and recommend you to others every opportunity I get. Thank you!
Bob & Norma - 02/01/2007
Rod,
This work occurred unexpectedly while I was in the hospital. I want to thank you ALL for the excellent way you took care of this work for us. You again went out of your way to help a customer in distress. Norma was very pleased with how it went even with the parts delay. Rod, as always, you and your staff exemplify customer service. I wish everyone we deal with had even a fraction of the level of service you always provide. Many, many thanks.
Ron & Kaye - 04/12/2005
Your staff is great. I am always treated well and made to feel like a VIP. My most recent experience was this week when you folks quickly helped me with a fuel leak while I waited....I knew all it took was having the right tool to just tighten up a nut I could not get to myself......I fully expected to get a charge.....no charge! What a pleasant surprise to find honest customer service minded people! I am a repeat customer and I will continue to be and will always recommend you to my friends.
Gretchen & Jerry - 12/22/2004
Colony One Auto Center came highly recommended in separate conversations by two co-workers. After the first visit, I understood why. Your shop is one of the most professional and courteous I've ever dealt with. You've got a customer for life -- me! Thank you, and best wishes during the holiday season and much wealth, health and happiness in 2005!
